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Privacy statement: Sew Biz Privacy Policy This privacy policy (“policy”) will help you understand how Sew Biz uses and protects the data you provide to us when you visit and use www.sewbiz.com. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. What User Data We Collect When you visit the website, we may collect the following data: Your IP address Your contact information and email address Your mailing address Information you provide through technology, such as through a cookie placed on your computer when you visit our website. Our goal is to limit the information we collect to the information needed to support our business. Sew Biz will not lease, sell or distribute your personal information to any third party, unless required by law. How We Use Data We Collect We may use information we collect in the following ways: To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about topics we think may be of interest to you. To deliver the products and services you request and to help improve your shopping experience. To protect the security or integrity of our websites and our business To contact you if necessary. Safeguarding and Securing the Data Sew Biz is committed to securing your data and keeping it confidential. Sew Biz has done all in its power to prevent data theft, unauthorize access, and disclosure by implementing the latest technologies and software, which help safeguard all the information we collect online. But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. We cannot guaranty its absolute security. Out Cookie Policy We use cookies and/or other similar technologies to collect visitor information. Cookies, for example, are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. They make it possible for us to store the contents of your shopping cart until you are ready to check out. Please note that cookies do not allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you. If you want to disable cookies, you can do it by accessing the setting of your internet browser. How to Opt Out Sew Biz will only send email for customer service purposes and to those customers that have indicated that they wish to receive other types of email from us. If at any time you wish to stop receiving emails from us, you can remove your name from our mailing list by sending an email to sewbiz.radford@gmail.com stating that you wish to unsubscribe and indicating in the subject line of the email “NO EMAIL”. Please allow 5 working days for your name to be removed from our email list. Changes to This Privacy Policy This Privacy Policy is effective as of 4/1/2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We will notify you either through the email address you have provided, or by placing a prominent notice on our website. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of this Service after we post any modifications to the Privacy Policy will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy. Contact Us If you have any question about this Privacy Policy, please contact Sew Biz at sewbiz.radford@gmail.com, or 540-639-1138. Sew Biz Privacy Policy This privacy policy (“policy”) will help you understand how Sew Biz uses and protects the data you provide to us when you visit and use www.sewbiz.com. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. What User Data We Collect When you visit the website, we may collect the following data: Your IP address Your contact information and email address Your mailing address Information you provide through technology, such as through a cookie placed on your computer when you visit our website. Our goal is to limit the information we collect to the information needed to support our business. Sew Biz will not lease, sell or distribute your personal information to any third party, unless required by law. How We Use Data We Collect We may use information we collect in the following ways: To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about topics we think may be of interest to you. To deliver the products and services you request and to help improve your shopping experience. To protect the security or integrity of our websites and our business To contact you if necessary. Safeguarding and Securing the Data Sew Biz is committed to securing your data and keeping it confidential. Sew Biz has done all in its power to prevent data theft, unauthorize access, and disclosure by implementing the latest technologies and software, which help safeguard all the information we collect online. But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. We cannot guaranty its absolute security. Out Cookie Policy We use cookies and/or other similar technologies to collect visitor information. Cookies, for example, are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. They make it possible for us to store the contents of your shopping cart until you are ready to check out. Please note that cookies do not allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you. If you want to disable cookies, you can do it by accessing the setting of your internet browser. How to Opt Out Sew Biz will only send email for customer service purposes and to those customers that have indicated that they wish to receive other types of email from us. If at any time you wish to stop receiving emails from us, you can remove your name from our mailing list by sending an email to sewbiz.radford@gmail.com stating that you wish to unsubscribe and indicating in the subject line of the email “NO EMAIL”. Please allow 5 working days for your name to be removed from our email list. Changes to This Privacy Policy This Privacy Policy is effective as of 4/1/2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We will notify you either through the email address you have provided, or by placing a prominent notice on our website. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of this Service after we post any modifications to the Privacy Policy will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy. Contact Us If you have any question about this Privacy Policy, please contact Sew Biz at sewbiz.radford@gmail.com, or 540-639-1138. Shipping and Returns Thank you for visiting and shopping at Sewbiz.com. Following are the terms and conditions that constitute our Shipping Policy. We seek to find the most affordable and dependable shipping service. Our fees and based on what the we are charged plus a 5% handling fee for processing your order. Free shipping does not apply to purchase of sewing machines or furniture. Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Damages Sewbiz.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. We currently do not ship outside the U.S. Refund Policy Thanks for purchasing our products at Sewbiz.com. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. Any refund after thirty days will be in the form of store credit. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, you will not be eligible for a refund. Please include the following in your request for a refund: The original transaction number from your receipt Your Full Name, Phone Number, Email Address, & Mailing Address The reason for your refund request If anything is unclear or you have more questions feel free to contact the store at 540-639-1138 or email www.sewbiz.radford@gmail.com.